As an On-Site IT Support Technician, you'll be the go-to person for IT issues in a busy hospitality setting. This role is perfect for someone who thrives in fast-paced environments and enjoys problem-solving.
Dynamic and collaborative, focused on delivering excellent service.
In this role, you'll provide essential IT support to a variety of hotel departments and restaurant locations in the Southern Suburbs of Cape Town. Your day-to-day tasks will involve troubleshooting technical issues, performing system checks, and ensuring that all IT systems run smoothly. You'll be working closely with hotel management and staff, so strong communication skills are key.
Your responsibilities will include: • Providing on-site IT support and assistance to hotel management and staff • Monitoring IT systems proactively to prevent issues • Managing and tracking support incidents until they are resolved • Collaborating with the remote support team for escalations and additional support • Assisting with IT infrastructure improvements and special projects as needed.
This position is ideal for someone with 3-5 years of experience in IT support, especially in the hospitality sector. You should be technically strong and comfortable engaging with various stakeholders, including vendors and guests. If you enjoy a fast-paced environment and are passionate about technology, this role could be a great fit for you.
You'll be taken to the original listing on PNet to apply.