As a Senior Support Engineer at Ovations Technologies, you'll play a crucial role in maintaining and enhancing IT services. Your expertise in various tools and methodologies will help streamline operations and improve service delivery.
Ovations Technologies is looking for a Senior Support Engineer to join their team in Johannesburg. In this role, you will be responsible for ensuring the smooth operation of IT services and support systems. You will leverage your skills in Kubernetes, Terraform, and Ansible to manage and automate infrastructure, while also applying ITIL principles to enhance service delivery.
Your day-to-day responsibilities will include troubleshooting technical issues, configuring systems, and integrating various tools to improve efficiency. You will work closely with other team members to ensure that all service desk operations run smoothly and effectively. This role is ideal for someone who enjoys problem-solving and has a strong background in IT support.
Key responsibilities include: • Managing and maintaining IT infrastructure using Kubernetes and Terraform • Automating processes with Ansible • Providing support aligned with ITIL best practices • Collaborating with teams using Jira Software and Confluence
The ideal candidate will have a solid understanding of service desk operations and experience with the tools mentioned. If you are passionate about technology and enjoy working in a collaborative environment, this position could be a great fit for you.
You'll be taken to the original listing on CareerJet to apply.