As an IT Support Technician, you'll be the go-to person for resolving technical issues. Your role will involve helping users with their IT problems and ensuring smooth operations.
Supportive and collaborative environment focused on problem-solving.
Danté Personnel Recruitment is looking for an IT Support Technician to join their team in Midrand, Johannesburg. In this role, you will be responsible for providing technical assistance and support to users experiencing IT issues. Your day-to-day tasks will include troubleshooting hardware and software problems, responding to help desk inquiries, and ensuring that all IT systems are functioning properly.
You will work closely with team members to resolve technical issues efficiently. This role is ideal for someone who enjoys helping others and has a knack for problem-solving. You will need to be patient and clear in your communication, as you will be assisting users with varying levels of technical knowledge.
Key responsibilities include: • Providing first-line support for IT-related issues • Diagnosing and resolving hardware and software problems • Assisting users with setup and configuration of IT equipment • Maintaining documentation of support requests and resolutions
To succeed in this role, you should have proven experience in IT support or help desk environments. Strong technical troubleshooting skills are essential, along with a friendly and approachable demeanor. If you are looking to grow your career in IT support, this position offers a great opportunity to develop your skills in a supportive environment.
You'll be taken to the original listing on CareerJet to apply.