As a Field Support Technician, you'll be the go-to person for IT support in safety and security solutions. Your expertise will help ensure smooth operations and customer satisfaction.
In the role of Field Support Technician, you will be responsible for providing IT support specifically in the safety and security sector. Your day-to-day tasks will involve troubleshooting various IT issues, ensuring that systems are running smoothly, and providing assistance to customers who need help with their technology. This position requires a strong understanding of networking and Microsoft operating systems, as well as the ability to diagnose and resolve problems efficiently.
You will be expected to work closely with clients, offering helpdesk support and addressing any technical concerns they may have. Your experience in IT will be crucial as you navigate different challenges, ensuring that clients receive timely and effective solutions. This role is ideal for someone who enjoys working in a hands-on environment and has a knack for solving technical issues.
Key responsibilities include: • Providing on-site and remote IT support to clients • Troubleshooting and resolving hardware and software issues • Assisting with network setup and maintenance • Documenting support requests and resolutions
To succeed in this role, you should have a minimum of five years of IT experience, particularly in networking and customer support. A valid driver's license is also required, as you may need to travel to client sites. If you are a proactive problem-solver with a passion for technology and customer service, this position could be a great fit for you.
You'll be taken to the original listing on CareerJet to apply.