As a Desk Support Technician at SkillsGro, you'll be the go-to person for resolving technical issues for end-users. This role is perfect for someone who enjoys helping others and has a knack for technology.
SkillsGro is looking for a Desk Support Technician to join their team in Johannesburg. In this role, you will provide essential technical support to end-users, helping them resolve issues with their desktop and laptop systems. Your day-to-day tasks will include troubleshooting problems, setting up new devices, and ensuring that users can effectively utilize their email and Microsoft 365 applications.
You will be responsible for: • Assisting users with desktop and laptop setup and configuration • Providing support for email and Microsoft 365 issues • Troubleshooting printer and label printer problems • Optimizing desktop performance for end-users
This position is ideal for someone who enjoys working directly with people and has a passion for technology. You should be comfortable with basic technical troubleshooting and have a good understanding of common software applications. Strong communication skills and a customer-focused attitude will help you succeed in this role.
If you are looking to start your career in IT support, this entry-level position offers a great opportunity to develop your skills and grow within a supportive team environment. Join SkillsGro and help make technology work for everyone!
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