As a Network Engineer at NTT DATA, you'll play a crucial role in ensuring the security and efficiency of client networks. This position is ideal for someone with strong technical skills and a passion for problem-solving.
At NTT DATA, the Network Engineer (L3) is responsible for delivering top-notch managed services to clients. Your daily tasks will include identifying and resolving technical incidents, ensuring compliance with service level agreements, and mentoring junior team members. You will also create knowledge articles and provide input to automation teams to streamline processes.
In this role, you will manage high-complexity tickets, conduct thorough analyses, and implement solutions for various network issues. Your responsibilities will include providing onsite technical support, collaborating with third-party vendors, and driving operational improvements. You will also have the opportunity to manage projects within the technology domain and conduct security audits to enhance network security.
The ideal candidate will have a strong background in network security, incident response, and Cisco device management. You should be comfortable working independently and possess excellent customer service skills. Familiarity with Linux environments and the ability to troubleshoot networking equipment are essential.
If you are looking for a challenging role that allows you to make a significant impact while working in a diverse and innovative environment, this position at NTT DATA could be a great fit for you.
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