As an Intermediate Business Analyst at Hire Resolve, you'll play a key role in enhancing software features and supporting users. This position is ideal for someone with a solid background in software support and strong communication skills.
In this role, you'll be responsible for supporting and enhancing existing software features. Your day-to-day tasks will involve working closely with stakeholders to gather requirements, troubleshoot issues, and ensure that the software meets user needs. You'll also collaborate with development teams to communicate user feedback and suggest improvements.
Key responsibilities include: • Engaging with users to understand their needs and challenges. • Documenting requirements and translating them into actionable tasks for the development team. • Assisting in the testing of new features and updates to ensure quality and functionality. • Providing support in a help desk environment, addressing user queries and issues promptly.
This position is well-suited for someone with a few years of experience in a similar role, particularly in software support. Strong communication skills and the ability to work collaboratively with different teams are essential. Familiarity with project management and agile methodologies would be beneficial, but not mandatory. If you're looking to grow your career in a supportive environment, this could be the right fit for you.
You'll be taken to the original listing on CareerJet to apply.