As a 2nd Line ICT Support Technician, you'll be the go-to person for resolving technical issues. Your role involves maintaining and troubleshooting various systems, ensuring smooth operations for users.
ICTENGAGE PTY LTD is looking for a 2nd Line ICT Support Technician to join their team in Stellenbosch. In this role, you will be responsible for administering, troubleshooting, and maintaining various technical systems, particularly focusing on voice support and Microsoft environments. Your day-to-day work will involve resolving issues that users encounter, ensuring that their systems run smoothly and efficiently.
You will primarily support and maintain MS Windows and MS Exchange environments, which are critical for the company's operations. Additionally, you will provide support for 3CX, a communication platform, helping users with any problems they face. This role is ideal for someone who enjoys problem-solving and has a strong technical background.
Key responsibilities include: • Administering and maintaining technical systems • Troubleshooting user issues • Providing support for MS Windows and MS Exchange • Assisting users with 3CX support
The ideal candidate will have a solid understanding of the technologies mentioned and a passion for helping others with their technical challenges. If you thrive in a supportive environment and are eager to enhance your technical skills, this position could be a great fit for you.
You'll be taken to the original listing on PNet to apply.