The Junior IT Support Technician role is perfect for someone eager to start their career in tech. You'll be the first point of contact for users needing help with their IT issues.
As a Junior IT Support Technician, you'll be part of a team dedicated to helping users resolve their technical issues. Your day-to-day tasks will involve providing first-line support for both hardware and software problems, ensuring that users can effectively use their devices and applications. You'll be working primarily with Microsoft 365, so familiarity with this platform is essential.
In this role, you will be responsible for: • Assisting users with troubleshooting hardware and software issues • Providing support for Microsoft 365 applications • Documenting and tracking support requests • Escalating complex issues to senior technicians when necessary
This position is ideal for someone who enjoys problem-solving and has a passion for technology. If you're looking to kickstart your career in IT, this role offers a great opportunity to learn and grow within a supportive environment. Strong customer service skills and a willingness to learn are key to succeeding in this position. No prior experience is required, making it a perfect entry-level opportunity for tech enthusiasts.
You'll be taken to the original listing on CareerJet to apply.