Join a dynamic team as an IT and Software Support Consultant in the Northern Suburbs. This role is perfect for someone with a couple of years of experience in IT support, looking to grow their skills and contribute to a supportive environment.
As an IT and Software Support Consultant, you'll be part of a team dedicated to helping clients resolve their IT issues. Your day-to-day tasks will involve troubleshooting software problems, providing technical support, and ensuring that users have a smooth experience with their IT systems. This role is ideal for someone who enjoys problem-solving and has a knack for customer service.
In this position, you will be responsible for: • Assisting users with software and IT-related inquiries • Diagnosing and resolving technical issues • Collaborating with the support team to improve service delivery • Managing support requests and ensuring timely follow-up
To succeed in this role, you should have at least 2-3 years of experience in IT support, along with strong communication skills. Relevant IT qualifications will be a plus, but hands-on experience is what truly counts. If you thrive in a supportive and collaborative environment, this position could be a great fit for you.
You'll be taken to the original listing on PNet to apply.