As an IT Support & Systems Technician, you'll be the go-to person for technical issues in a dynamic pharmaceutical software company. This role is perfect for someone who enjoys problem-solving and working with technology daily.
In this role, you'll provide essential IT support for a software development company specializing in electronic pharmaceutical procurement. Your daily tasks will include troubleshooting hardware and software issues, managing Office 365 and Teams, and ensuring smooth operation of desktop environments. You'll also handle asset tracking, backups, and VPN support, making your role crucial to the company's operations.
You'll work closely with the IT Operations Manager, especially when complex problems arise that require escalation. Your responsibilities will also extend to assisting with production server builds and liaising with vendors for hardware and software needs. This position demands a reliable and technically capable individual who can work independently while maintaining effective communication with the team.
This role is ideal for someone with at least three years of experience in IT support or systems administration. You should be comfortable with desktop support and have a solid understanding of Office 365 and VPNs. Familiarity with basic website hosting and server builds would be a bonus, but the core focus is on providing excellent technical support.
If you thrive in a fast-paced environment and enjoy solving technical challenges, this position could be a great fit for you. Be prepared for a fully on-site role, which includes regular travel to the company's data-centre facility, ensuring you stay engaged with the technical aspects of the job.
You'll be taken to the original listing on PNet to apply.