As an IT Support Engineer at RPO Recruitment, you'll play a crucial role in maintaining and troubleshooting IT systems. This position is ideal for those who enjoy problem-solving and helping others with technical issues.
RPO Recruitment is looking for a Tier 2 IT Support Engineer to join their team in Cape Town. In this role, you will be responsible for providing advanced technical support to users, ensuring that their IT systems run smoothly. Your day-to-day tasks will involve troubleshooting issues related to both Windows and Linux operating systems, as well as managing network protocols and hardware configurations.
You will work closely with other IT professionals to resolve complex technical problems and may also assist in implementing cloud solutions, particularly with Azure. This role suits someone who is detail-oriented and enjoys working in a fast-paced environment where they can make a real difference in users' experiences.
Key responsibilities include: • Providing Tier 2 support for IT-related issues • Troubleshooting and resolving hardware and software problems • Assisting with network configurations and protocols • Supporting cloud services and Azure administration as needed
To succeed in this role, you should have a solid understanding of both Windows and Linux operating systems, as well as experience with network protocols and hardware configurations. Familiarity with cloud services, especially Azure, would be a plus. If you are passionate about technology and helping others, this could be the perfect opportunity for you.
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