As a Hotel IT Support Technician, you'll be the go-to person for all IT-related issues at a busy hotel in Sandton. This role is perfect for someone who enjoys hands-on work and has a knack for solving tech problems while providing excellent customer service.
Bright Horse IT Automation is looking for a Hotel IT Support Technician to join their team in Sandton. In this role, you'll be responsible for providing day-to-day IT support at a leading hotel, ensuring that both staff and guests have a seamless experience with technology. Your work will involve troubleshooting various IT issues, supporting systems like PBX, CCTV, IPTV, and audio-visual setups, and performing routine system checks and repairs. This position requires a proactive approach and a strong commitment to customer service.
The ideal candidate will have 3 to 5 years of experience in IT support, particularly in a hospitality setting. You'll need practical knowledge of servers, desktops, and networking, along with hands-on troubleshooting skills. Familiarity with hotel-specific technologies such as video conferencing systems is essential. A relevant IT diploma or certification, such as CompTIA or MCSE, is preferred.
Your day-to-day responsibilities will include: • Troubleshooting IT issues for hotel staff and guests • Supporting various hotel systems, including PBX and CCTV • Installing and configuring hardware and software • Performing routine checks and basic repairs
This role is suited for someone who is dependable, adaptable, and enjoys working in a fast-paced environment. You will need your own reliable transport and be prepared for shift work, including weekends. If you're passionate about IT and customer service, this could be the perfect opportunity for you.
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