As an IT Technician at The Skills Mine, you'll provide essential support to users across various levels. This role is perfect for someone with a strong background in IT support and a knack for problem-solving.
The Skills Mine is looking for an IT Technician to join their team in Cape Town. In this role, you will be responsible for providing IT support to users at all levels within the company. Your day-to-day tasks will involve diagnosing and resolving hardware and software issues, as well as assisting with various IT inquiries. You will work closely with team members to ensure that all IT problems are addressed promptly and effectively.
Your responsibilities will include: • Providing IT user support across hardware and software platforms • Managing Microsoft Office 365 and Active Directory • Offering basic networking support • Diagnosing Level 1 to Level 3 IT issues • Researching solutions and following standard IT processes • Providing after-hours or weekend support when necessary
This position is ideal for someone with at least three years of IT support experience in a corporate or professional services setting. A relevant IT degree or qualification is required. You should have a solid understanding of common IT systems and be comfortable troubleshooting a range of issues. Strong communication skills are essential, as you will be interacting with users to understand their needs and resolve their problems.
If you are a proactive problem-solver who enjoys helping others with technology, this role could be a great fit for you. Join The Skills Mine and contribute to a supportive and professional team environment.
You'll be taken to the original listing on PNet to apply.