As a Regional Technical and Business Support Officer at Al Baraka Bank, you'll provide essential IT support and ensure smooth operations across various departments. This role is ideal for someone with a solid background in IT support and a knack for customer service.
In the role of Regional Technical and Business Support Officer at Al Baraka Bank, you will be responsible for providing IT support to various departments, ensuring that all technical issues are resolved efficiently. Your day-to-day tasks will involve assisting with desktop support, troubleshooting IT problems, and coordinating with internal and external stakeholders to facilitate smooth operations. You will also play a key role in organizing corporate events and sessions, making your role dynamic and varied.
You will need to have at least 2-3 years of practical experience in IT support, particularly in desktop and service desk environments. Strong customer service skills are essential, as you will be interacting with both internal teams and external service providers. The ideal candidate will be proactive, able to manage multiple tasks, and possess excellent communication skills.
Key responsibilities include: • Providing technical support to staff and resolving IT issues • Coordinating with various departments to ensure seamless operations • Assisting in the planning and execution of corporate events • Maintaining documentation of IT processes and support requests
This position suits someone with a solid IT background who enjoys working in a collaborative environment. If you are looking to further your career in IT support while engaging with different teams, this role could be a great fit for you.
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