As a Desk Support Technician at SkillsGro, you'll provide essential IT support to ensure smooth operations. This role is perfect for those who enjoy troubleshooting and helping others with their tech issues.
SkillsGro is looking for a Desk Support Technician to join their team in Johannesburg. In this role, you will be responsible for providing technical support to users, ensuring that their IT systems are running smoothly. Your day-to-day tasks will include managing operating system backups and upgrades, assisting with mobile phone setup, and tracking IT assets. You will also handle support tickets to resolve user issues efficiently.
The ideal candidate will have a strong understanding of networking and IT support. You will be expected to provide assistance with UniFi networking and firewall management, ensuring that the company's network is secure and operational. Your role will involve working closely with other team members to maintain a high level of service and support.
This position is suitable for someone who is eager to learn and grow in the IT field. If you have a Microsoft certification or relevant experience, it will be beneficial. You should be comfortable working in a fast-paced environment and have a passion for helping others with their technical challenges.
Key responsibilities include: • Operating system backups and upgrades • Mobile phone support and setup • IT asset tracking and maintenance • Managing the ticket system for user support • Providing networking support, including firewall management
If you enjoy problem-solving and have a knack for technology, this role could be a great fit for you.
You'll be taken to the original listing on CareerJet to apply.