Join a growing IT services provider as an IT Support Engineer. You'll provide both remote and onsite support to clients, ensuring their systems run smoothly and efficiently. This role is ideal for someone with solid IT support experience and a proactive approach to problem-solving.
As an IT Support Engineer at a growing IT services provider, you'll play a crucial role in ensuring clients receive top-notch support. Your day-to-day responsibilities will include providing both remote and onsite assistance, managing Microsoft 365 environments, and maintaining servers and network infrastructure. You will also assist with cloud projects and proactively monitor client systems to troubleshoot any issues that arise.
The ideal candidate will have at least four years of IT support experience, preferably with a background in an outsourced IT or Managed Service Provider (MSP) setting. You'll need to be comfortable working with Windows Server environments and have a solid understanding of network infrastructure. Experience with WHM/cPanel is a plus, as is the ability to participate in occasional after-hours support.
This role suits someone who is proactive, enjoys problem-solving, and is eager to help clients succeed. If you thrive in a supportive and client-focused environment, this position could be a great fit for you. You'll be part of a team that values collaboration and continuous improvement, making a real impact on client satisfaction.
You'll be taken to the original listing on PNet to apply.