Join a growing IT services provider as an IT Support Engineer, where you'll provide essential support to business clients. This role is perfect for someone with solid experience in IT support and a knack for troubleshooting.
As an IT Support Engineer at a growing IT services provider, you'll play a crucial role in delivering both remote and onsite support to business clients. Your day-to-day responsibilities will include managing Microsoft 365 environments, maintaining servers, and ensuring the network infrastructure runs smoothly. You'll also assist with cloud projects and proactively monitor client systems to troubleshoot any issues that arise.
In this position, you will be expected to leverage your 4+ years of IT support experience to provide effective solutions. Your expertise in Windows Server environments and hosting platforms like WHM/cPanel will be valuable. Additionally, you may have the opportunity to mentor junior technicians, sharing your knowledge and helping them grow in their roles.
This role is ideal for someone who thrives in a collaborative and client-focused environment. If you have experience with outsourced IT or managed service providers, that's a plus. Be prepared for occasional after-hours support, as client needs can sometimes extend beyond regular hours. Overall, this position offers a chance to make a significant impact while working with a supportive team.
You'll be taken to the original listing on PNet to apply.