Join Sabenza IT as a Senior AI Engineer focusing on Voice AI and IVR systems. You'll develop innovative solutions that enhance customer interactions through advanced machine learning techniques.
As a Senior AI Engineer at Sabenza IT, you'll be at the forefront of developing cutting-edge voice AI solutions for call centers. Your role will involve creating and refining machine learning models that enhance customer interactions, making them more efficient and effective. You'll work closely with a team of skilled professionals who are passionate about leveraging technology to improve customer service experiences.
Your day-to-day responsibilities will include: • Developing and implementing NLP algorithms to analyze customer interactions. • Building transcription and call analysis pipelines to extract valuable insights. • Collaborating with cross-functional teams to integrate AI solutions into existing systems. • Continuously optimizing models based on performance metrics and user feedback.
This role is ideal for someone with a strong background in machine learning and a passion for voice technology. You should have at least five years of experience in AI development, particularly in NLP and call center applications. Strong programming skills in Python and familiarity with cloud services will be essential for success in this position.
If you're looking to make a significant impact in a fast-growing tech environment, this opportunity at Sabenza IT could be the perfect fit for you.
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