As a Business Support Analyst, you'll be the first point of contact for incident management and service requests. This role is ideal for someone who enjoys problem-solving and has strong communication skills.
In this role as a Business Support Analyst, you will join a global team at an Independent Asset Management Firm. Your main responsibility will be to support the order management system and various Front Office applications, ensuring that any incidents or service requests are handled efficiently. You'll be the first point of contact for the business, which means strong communication and problem-solving skills are essential.
Your day-to-day tasks will involve managing incidents and requests, providing timely updates to stakeholders, and ensuring that services are restored as quickly as possible. You may also need to assist colleagues or clients outside of standard South African business hours, so flexibility is key.
This position is well-suited for someone who enjoys working in a dynamic environment and is eager to learn about asset management systems. Familiarity with Charles River IMS or trading platforms would be beneficial, but not mandatory. If you are proactive and enjoy supporting others, this could be a great opportunity for you.
Key requirements include: • Strong communication skills • Ability to manage incidents effectively • Willingness to support outside of standard hours
Overall, this role offers a chance to be part of a collaborative team that values strong client relationships and repeat business.
You'll be taken to the original listing on PNet to apply.