Join NiCE as a Senior Professional Services Engineer and work closely with clients to optimize and support Actimize backend systems. This role is perfect for tech enthusiasts who thrive in collaborative environments and enjoy solving complex problems.
As a Senior Professional Services Engineer at NiCE, you'll be part of a dynamic Managed Services team in Johannesburg. Your main responsibility will be to work directly with clients, configuring and optimizing Actimize backend systems to ensure high performance. This role requires a hands-on approach, where you'll engage with engineers, architects, and business stakeholders to deliver effective solutions.
In your day-to-day work, you'll manage operations related to Actimize, including developing and configuring software features, troubleshooting issues, and enhancing existing solutions to meet client needs. You'll also be responsible for monitoring system performance, automating tasks, and providing regular updates to stakeholders. Your ability to work independently and communicate effectively with both clients and internal teams will be crucial.
This role is ideal for someone with at least 8 years of experience in software development or production support, particularly with a strong background in JavaScript and cloud technologies. Familiarity with CI/CD pipelines and Unix/Linux environments is essential, as well as a solid understanding of SQL and database management. If you're passionate about technology and enjoy solving complex challenges, this position offers a great opportunity for growth and international exposure.
At NiCE, you'll be part of a company that values innovation and teamwork. With a hybrid work model, you'll have the flexibility to work both remotely and in the office, fostering collaboration and creativity. If you're ready to take on exciting challenges and make a significant impact, we encourage you to apply.
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