As a Software Support Technician, you'll be the go-to person for resolving software issues for customers. Your strong communication and customer service skills will help you thrive in this role, whether you're working independently or as part of a team.
In the role of Software Support Technician, you will be responsible for assisting customers with software-related issues. Your main tasks will include troubleshooting problems that customers report through the support desk and providing effective solutions. This position requires a strong focus on customer service, as you'll be interacting with clients to ensure their software runs smoothly.
You will need to have excellent communication skills to explain technical issues clearly to customers. Being able to work independently is essential, but you will also collaborate with a team to resolve more complex problems. A valid Code 8 driver's license is required, which may involve traveling to client sites if necessary.
This role is ideal for someone who enjoys helping others and has a knack for solving problems. If you have experience in software deployment or technical support, that would be a bonus, but it's not mandatory. The company values a supportive and collaborative environment, making it a great place for those who thrive in teamwork while also being self-motivated.
Overall, this position is a great entry point for those looking to start a career in IT support, with opportunities to grow and develop your skills in a dynamic setting.
You'll be taken to the original listing on CareerJet to apply.