This internship offers a fantastic chance to kickstart your career in IT support. You'll gain hands-on experience while assisting users with their technical issues and learning the ropes of the IT industry.
Katope ITM is seeking a motivated Tier 1 IT Support Agent for a 6-month learnership in Midrand. This role is perfect for someone eager to gain practical experience in IT support while working in a supportive environment. You will be the first point of contact for users experiencing technical issues, providing assistance with laptops and computer systems.
In this role, your daily tasks will include: • Assisting users with hardware and software problems • Keeping accurate records of support activities • Learning about IT systems and support processes • Collaborating with the team to improve service delivery
The ideal candidate should have a basic understanding of IT support, including hardware, software, and networking. An IT qualification at the certificate or diploma level is required, either completed or in progress. Previous experience in IT support or a service desk role is a plus, but not mandatory. A genuine interest in technology and a willingness to learn will help you thrive in this position.
This internship not only provides a stipend but also the potential for a permanent position upon successful completion. If you're looking to start your career in IT and enjoy helping others solve their tech issues, this role could be a great fit for you.
You'll be taken to the original listing on PNet to apply.