Join a growing IT services provider as an IT Support Engineer. You'll be the go-to person for remote and onsite support, helping clients with their IT needs. This role is perfect for someone with solid experience in IT support and a knack for troubleshooting.
As an IT Support Engineer at a growing IT services provider, you'll play a crucial role in delivering exceptional support to business clients. Your day-to-day responsibilities will include providing both remote and onsite IT assistance, ensuring that clients' systems run smoothly and efficiently. You will manage Microsoft 365 environments and maintain servers and network infrastructure, which are vital for the clients' operations.
In this role, you'll also assist with cloud projects and proactively monitor client systems to identify and resolve issues before they escalate. Your experience in IT support will be essential as you troubleshoot various technical problems and provide solutions that meet clients' needs. The ideal candidate will have a strong background in IT support, particularly with Windows Server environments, and experience working with outsourced IT or Managed Service Providers (MSPs) is a plus.
Key responsibilities include: • Providing remote and onsite IT support to clients • Managing Microsoft 365 environments • Maintaining servers and network infrastructure • Assisting with cloud projects • Proactively monitoring and troubleshooting client systems
This position is suited for someone with at least four years of IT support experience who enjoys problem-solving and working in a client-focused environment. If you're ready to take on a challenging role that offers opportunities for growth and learning, this could be the perfect fit for you.
You'll be taken to the original listing on PNet to apply.