As a Support/Monitor Engineer at Cartrack, you'll play a key role in ensuring the reliability of our services. You'll collaborate with various teams to resolve incidents and maintain operational excellence.
At Cartrack, the Support/Monitor Engineer is essential for maintaining high service quality. You will work closely with Development, QA, and DevOps teams to ensure that our systems run smoothly and efficiently. Your role will involve monitoring services, troubleshooting issues, and collaborating with other teams to resolve incidents quickly.
In your day-to-day work, you will be responsible for: • Collaborating with QA to ensure a seamless handover of incidents • Monitoring system performance and identifying areas for improvement • Working with DevOps to implement best practices in service management
This role is ideal for someone who enjoys problem-solving and has a strong understanding of cloud platforms and DevOps practices. You should be comfortable working in a fast-paced environment and be proactive in identifying and addressing potential issues. A background in QA processes will also be beneficial as you work to maintain operational excellence across the board.
If you are looking to join a team that values collaboration and quality service, this position at Cartrack could be a great fit for you.
You'll be taken to the original listing on PNet to apply.