Join a growing IT services provider as an IT Support Engineer. You'll provide both remote and onsite support to clients, ensuring their systems run smoothly and efficiently.
As an IT Support Engineer at a growing IT services provider, you will play a crucial role in delivering exceptional support to business clients. Your day-to-day responsibilities will include providing both remote and onsite IT support, managing Microsoft 365 environments, and maintaining servers and network infrastructure. You will also assist with cloud projects and proactively monitor client systems to ensure they are running optimally.
In this role, you will be expected to troubleshoot various technical issues and provide solutions in a timely manner. Your experience with Windows Server environments and hosting platforms like WHM/cPanel will be essential. You will also have the opportunity to participate in after-hours support when necessary, which can provide valuable experience in handling urgent issues.
This position is ideal for someone with at least four years of IT support experience, particularly in a Managed Service Provider setting. If you enjoy problem-solving and working closely with clients to enhance their IT systems, this role could be a great fit for you. Strong communication skills and a proactive approach to IT support will be key to your success in this position.
You'll be taken to the original listing on PNet to apply.