As a Regional Technical and Business Support Officer at Al Baraka Bank, you'll be the go-to person for IT support in the Western Cape. This role is perfect for someone who enjoys solving problems and working with various teams.
In this role at Al Baraka Bank, you will provide essential IT support to ensure smooth operations across the Western Cape region. Your day-to-day tasks will involve assisting internal teams and external service providers with technical issues, ensuring that all IT systems run efficiently. You'll also play a key role in coordinating sessions and corporate events, making your role dynamic and varied.
You will be responsible for: • Providing desktop support to staff and resolving IT-related issues • Collaborating with various departments, including IT, Facilities, and Marketing • Engaging with external service providers to ensure quality service delivery • Assisting in the planning and execution of corporate events and sessions
This position is ideal for someone with a solid background in IT support, particularly with 2-3 years of experience. Strong customer service skills are essential, as you will be interacting with various stakeholders. If you enjoy a collaborative work environment and are looking to grow your career in IT support, this role could be a great fit for you.
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