As an IT Support Technician at Sun International, you'll be the go-to person for technical assistance. Your role will involve helping users with software and hardware issues, ensuring they have the tools they need to work effectively.
Sun International is looking for an IT Support Technician to join their team in Cape Town. In this role, you'll provide essential technical support to users, helping them resolve issues with their desktop systems. Your day-to-day tasks will include installing software and hardware, troubleshooting problems, and ensuring that users can effectively use their technology.
You will be responsible for responding to incidents logged by end-users, especially those that cannot be resolved over the phone. This means you'll need to be hands-on, using diagnostic tools to identify and fix issues. Your ability to communicate clearly and provide excellent customer service will be key to your success in this role.
The ideal candidate for this position is someone who enjoys problem-solving and has a knack for technology. If you're looking to start your career in IT, this role is perfect for you. You'll gain valuable experience while working in a supportive team environment that values user satisfaction.
Key responsibilities include: • Providing desktop support to users • Installing and configuring hardware and software • Troubleshooting technical issues • Documenting support requests and resolutions
If you're eager to learn and grow in the IT field, this position offers a great opportunity to develop your skills and contribute to a collaborative team at Sun International.
You'll be taken to the original listing on CareerJet to apply.