As an IT Field Engineer at HSC Systems, you'll be the go-to person for IT support at various client sites. This role is perfect for someone who enjoys hands-on work and has a knack for solving technical issues.
HSC Systems is seeking an IT Field Engineer to provide on-site support for a range of clients in Johannesburg and Pretoria. In this role, you will be responsible for maintaining the IT environment at various client locations, ensuring that servers, networks, desktops, and unified communications systems are running smoothly. Your hands-on experience will be crucial as you tackle technical issues directly at client sites.
As the primary technical contact for clients, you will work independently but will have escalation support for more complex problems. This role requires a proactive approach to troubleshooting and a strong understanding of IT systems. You will be expected to manage multiple tasks and prioritize effectively to meet client needs.
Key responsibilities include: • Providing hands-on IT support at client locations • Managing server, networking, and desktop environments • Ensuring effective communication with clients regarding technical issues • Collaborating with the escalation team for complex problems
This position is ideal for someone with 3-5 years of IT support experience, particularly in a managed service provider setting. If you thrive in a dynamic environment and enjoy working directly with clients, this role could be a great fit for you.
You'll be taken to the original listing on PNet to apply.