As a Senior IT Technician, you'll play a crucial role in supporting the technology needs of a manufacturing company. Your expertise will help ensure that all IT systems run smoothly and securely.
The HR Company is seeking a Senior IT Technician to join a manufacturing client in Cape Town. In this role, you will provide high-level technology support across the business, ensuring that all IT systems are functioning optimally. Your day-to-day responsibilities will include addressing hardware, software, and network-related issues, with a commitment to resolving tickets within a 48-hour timeframe. You'll also support enterprise-level applications like Power Apps, O365, and Azure, while maintaining the integrity of the company's IT infrastructure.
Your role will involve implementing and enforcing IT policies and procedures, which are essential for maintaining a secure and efficient work environment. You will assist employees with IT-related tickets and provide education on current and new technologies, helping them navigate the IT landscape effectively. Additionally, you will be responsible for developing and maintaining documentation for internal IT procedures and user guides, ensuring that information is readily available.
This position is ideal for someone with a strong technical background and at least five years of experience in IT support. You should have a solid understanding of TCP/IP and IT network infrastructures. The ability to work independently and manage multiple tasks efficiently is crucial. If you are motivated, energetic, and ready to take on a senior role in a dynamic environment, this could be the perfect opportunity for you.
You'll be taken to the original listing on PNet to apply.