As an IT Support Technician at Legacy Underwriting Managers, you'll play a crucial role in maintaining the reliability and security of the IT environment. This hands-on position requires a mix of technical skills and customer service to support employees effectively.
Legacy Underwriting Managers is seeking an IT Support Technician to ensure the smooth operation of its IT systems. In this role, you will provide first- and second-line technical support to employees, addressing issues related to hardware, software, and networking. Your day-to-day tasks will involve logging, prioritizing, and tracking IT support requests, ensuring that all systems are secure and available for business operations.
You will be responsible for a variety of technical challenges, including desktop support, hardware troubleshooting, and managing Windows Server environments. A strong understanding of cybersecurity practices and cloud services will be essential, as you will help protect sensitive data and maintain backups. This position is not purely administrative; you will be actively involved in resolving technical issues and improving the IT infrastructure.
The ideal candidate will have 3-5 years of practical IT support experience and a relevant qualification in Information Technology, Computer Science, or a related field. You should be comfortable working with business-critical applications and have a proactive approach to problem-solving. This role suits someone who enjoys hands-on technical work and is passionate about helping others with their IT needs.
If you are looking for a challenging and rewarding position where you can make a real impact on the IT environment, this could be the perfect opportunity for you.
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