As an IT Support Consultant at Soloplan, you'll be part of a team that provides second-level support to clients. This role is ideal for those with a foundational understanding of IT and a desire to grow in the tech field.
Soloplan SA is looking for a Software Consultant to join their IT support team in Midrand. In this role, you'll provide second-level support, helping clients troubleshoot and resolve issues related to their software and IT systems. This position is perfect for someone who is eager to learn and develop their skills in IT support.
Your day-to-day responsibilities will include responding to client inquiries, diagnosing technical problems, and working closely with the first-level support team to ensure smooth operations. You'll need to have a good understanding of IT concepts and, ideally, some knowledge of logistics to effectively assist clients in this sector.
Key responsibilities include: • Providing second-level support to clients • Troubleshooting software and IT issues • Collaborating with the first-level support team • Documenting solutions and maintaining support records
This role suits individuals who are passionate about technology and enjoy helping others. If you have a foundational experience in IT support and are looking to grow your career, this could be the right opportunity for you. A good understanding of logistics will be beneficial but is not mandatory.
You'll be taken to the original listing on PNet to apply.