As a Desktop Support Technician at the University of Johannesburg, you'll be the go-to person for IT support on campus. Your role will involve troubleshooting technical issues and ensuring that software is deployed effectively.
The Desktop Support Technician at the University of Johannesburg plays a crucial role in maintaining the IT infrastructure on campus. You will be responsible for providing technical support to staff and students, ensuring that their hardware and software issues are resolved promptly. This position is ideal for someone who enjoys problem-solving and helping others with their tech challenges.
In your day-to-day work, you will handle a variety of tasks, including: • Troubleshooting technical issues related to desktops and laptops • Assisting with software installations and updates • Escalating complex problems to specialized support teams when necessary • Ensuring compliance with IT policies and procedures
This role suits individuals who have a strong foundation in IT and a passion for customer service. A National Diploma in IT or equivalent is required, along with a Grade 12 certificate. While prior experience is beneficial, this position is also friendly to entry-level candidates eager to learn and grow in the IT field. If you are looking for a stable environment where you can develop your skills, this could be the right opportunity for you.
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