As an IT Desktop Support Technician, you'll provide essential support to ensure smooth IT operations. This role is perfect for someone who enjoys hands-on work and helping others with their tech needs.
In this role, you'll be the go-to person for IT support within the office. Your daily tasks will involve setting up systems, configuring extensions, and managing call routing and voicemail systems. You'll also be responsible for maintaining IT equipment and ensuring everything runs smoothly for your colleagues.
You'll have the opportunity to participate in basic automation and integration of cloud services, which helps in maintaining business continuity. This aspect of the job allows you to contribute to improving processes and making tech work better for everyone.
The ideal candidate is someone who enjoys problem-solving and has a passion for helping others. A diploma or degree in IT is required, and while experience is a plus, this position is also friendly for entry-level candidates looking to start their careers in IT support.
Key responsibilities include: • Setting up and configuring IT systems • Managing call routing and voicemail settings • Performing firmware updates • Providing end-user training and support • Purchasing and maintaining IT equipment
If you're eager to learn and grow in a supportive environment, this role could be a great fit for you.
You'll be taken to the original listing on PNet to apply.