As a Support Technician at Altron, you'll be the go-to person for resolving technical issues. This role is perfect for someone who enjoys helping others and has a knack for troubleshooting.
Altron is looking for a Support Technician to join their team in Port Elizabeth. In this role, you will work closely with both internal IT staff and customers to troubleshoot and resolve technical issues. Your main responsibility will be to ensure that all end-user computing (EUC) systems are installed and configured correctly, providing a seamless experience for users.
On a daily basis, you will coordinate with various teams to address technical problems and escalate issues when necessary. Strong communication skills are essential, as you will need to explain technical concepts to non-technical users. You will also be responsible for documenting issues and solutions to help improve the support process.
This position is ideal for someone who is passionate about technology and enjoys helping others. A Matric certificate and a Technical Support NQF Level 4 qualification are required, along with a Diploma in Information Technology. If you are eager to learn and grow in the IT field, this role offers a great entry point into the industry.
Key responsibilities include: • Coordinating with IT staff and customers to resolve technical issues • Installing and configuring end-user computing systems • Documenting issues and solutions for future reference
If you are looking for a supportive and collaborative work environment where you can develop your skills, consider applying for this role at Altron.
You'll be taken to the original listing on CareerJet to apply.