As a ServiceNow Business Analyst at NTT Data, you'll play a key role in improving HR services through technology. This position is ideal for someone who enjoys working with teams and translating business needs into technical solutions.
In the role of ServiceNow Business Analyst at NTT Data, you will be at the forefront of enhancing HR services using the ServiceNow platform. Your main responsibility will be to collaborate closely with the Product Owner, Delivery Manager, and development team to ensure that business requirements are accurately captured and translated into effective solutions. This position is crucial for bridging the gap between technical teams and business stakeholders.
Your day-to-day tasks will involve gathering requirements from various stakeholders, analyzing current HR processes, and identifying areas for improvement. You will also be responsible for documenting these requirements and ensuring that they align with the overall project goals. Strong communication skills are essential, as you will need to facilitate discussions and workshops to gather insights and feedback.
This role is best suited for someone with a solid background in business analysis, particularly within the HR domain. You should have experience with ServiceNow and a good understanding of HR service delivery processes. Familiarity with Agile methodologies and data analysis will be advantageous, but the primary focus will be on your ability to communicate effectively and work collaboratively with diverse teams.
Overall, this position offers a great opportunity to contribute to meaningful projects that enhance employee experiences. If you are passionate about using technology to improve HR services and enjoy working in a dynamic environment, this could be the perfect fit for you.
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