As a Desk Support Technician at SkillsGro, you'll play a key role in ensuring smooth IT operations. Your focus will be on supporting users with their technical needs and maintaining IT assets.
SkillsGro is looking for a Desk Support Technician to join their team in Johannesburg. In this role, you will be responsible for providing technical support to users, ensuring that their IT systems are running smoothly. Your day-to-day tasks will include managing operating system backups, assisting with mobile phone setups, and tracking IT assets to ensure everything is maintained properly.
You will also handle ticket system management, responding to user requests and troubleshooting issues as they arise. Networking support will be a significant part of your job, including working with UniFi systems and firewalls to ensure secure and efficient network operations.
This position is ideal for someone who enjoys helping others with their technical problems and has a passion for IT. If you have a Microsoft certification or relevant experience, that would be a plus, but the role is also friendly to entry-level candidates eager to learn.
Key responsibilities include: • Operating system backups and upgrades • Mobile phone support and setup • IT asset tracking and maintenance • Managing the ticket system • Providing networking support, including firewall management
If you're looking to grow your skills in a supportive environment and enjoy working with technology, this role could be a great fit for you.
You'll be taken to the original listing on CareerJet to apply.