As an Internal IT Support Officer, you'll be the backbone of IT operations across multiple sites. This role is perfect for someone who enjoys solving problems and ensuring smooth IT functionality for users.
Lesley Snyman and Associates is looking for an Internal IT Support Officer to manage IT operations across their head office and multiple branch locations. This role is crucial for ensuring that all IT systems are reliable and secure, providing effective support to end-users, and maintaining business continuity. You will be responsible for troubleshooting hardware and software issues, managing network infrastructure, and implementing cybersecurity measures to protect the organization’s data and systems.
In your day-to-day work, you will provide 1st and 2nd-line support, addressing technical issues that arise for users at various locations. You will also oversee relationships with 3rd-party IT vendors and service providers, ensuring that they meet the company's needs. Additionally, you will be involved in IT hardware procurement and maintaining asset registers to manage equipment lifecycle effectively.
This position is ideal for someone with at least 3 years of experience in an internal IT support role, particularly in a multi-site environment. Strong skills in end-user support, network maintenance, and cybersecurity are essential. Experience in developing IT policies and managing vendor relationships will be advantageous but not mandatory.
If you thrive in a collaborative environment and enjoy solving technical challenges, this role could be a great fit for you. You will play a key role in enhancing the IT infrastructure and supporting the overall efficiency of the organization.
You'll be taken to the original listing on PNet to apply.