Join a fast-growing tech company as a Senior AI Engineer focused on voice automation and conversational AI. You'll work on innovative solutions that enhance customer engagement in modern contact centres.
As a Senior AI Engineer at Sabenza IT Recruitment, you'll be at the forefront of developing intelligent customer engagement solutions. Your main focus will be on voice automation and conversational AI, working within a modern contact centre ecosystem. This role is ideal for someone who enjoys hands-on work and is passionate about leveraging AI to enhance customer interactions.
In your day-to-day responsibilities, you will: • Integrate AI voice agents to create natural and low-latency conversational experiences. • Develop and orchestrate multiple large language models and AI tools for scalable solutions. • Connect AI systems with telephony platforms and predictive diallers. • Integrate AI solutions with CRM systems and internal knowledge bases using APIs.
The ideal candidate will have a strong background in machine learning and experience with voice automation technologies. You should be comfortable working with various AI tools and have a good understanding of telephony systems. This role suits someone who thrives in a fast-paced environment and is eager to contribute to innovative projects that enhance customer engagement.
You'll be taken to the original listing on PNet to apply.