As a Support Technician at Altron, you'll be the go-to person for resolving technical issues. Your role will involve troubleshooting and maintaining desktop and POS equipment to ensure smooth operations.
Altron is looking for a Support Technician to join their team in Cape Town. In this role, you will provide technical support and maintenance for desktop and POS equipment. Your primary responsibility will be to ensure that all technical issues are resolved promptly, adhering to the company's Service Level Agreements. This position is ideal for someone who enjoys problem-solving and helping others with their tech-related challenges.
Your day-to-day tasks will include responding to support calls, troubleshooting hardware and software issues, and performing routine maintenance on equipment. You will work closely with customers to understand their needs and provide effective solutions. This role requires a strong technical background and a commitment to delivering excellent customer service.
To succeed in this position, you should have a Matric qualification and ideally an A+ Qualification. Familiarity with desktop support and POS systems is essential. You will thrive in this role if you are detail-oriented, patient, and have a passion for technology. This is a great entry-level opportunity for those looking to start their career in IT support.
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