As a Senior AI Engineer, you'll focus on developing advanced voice AI solutions for contact centres. This role is ideal for someone with a strong background in conversational AI and voice technologies.
In this role, you'll be part of a team dedicated to enhancing voice AI capabilities within contact centre environments. Your main responsibility will be to design and implement AI-driven solutions that improve customer interactions through voice technology.
You will work closely with other engineers and product teams to develop systems that can understand and respond to customer inquiries effectively. This involves leveraging your expertise in conversational AI to create seamless user experiences.
Key responsibilities include: • Developing and optimizing voice recognition algorithms • Collaborating with cross-functional teams to integrate AI solutions • Testing and refining AI models to ensure high accuracy and performance
This position is suited for someone with a strong technical background in AI and voice technologies, particularly those who have experience in contact centre applications. If you are passionate about pushing the boundaries of voice AI and improving customer service through technology, this could be the perfect fit for you.
You'll be taken to the original listing on PNet to apply.