Join Sabenza IT as a Senior AI Engineer focused on Voice AI and IVR systems. This role is perfect for someone with a strong background in machine learning and natural language processing who wants to make an impact in the call center industry.
Sabenza IT is looking for a Senior AI Engineer to enhance their voice AI and IVR systems. In this role, you will develop and implement machine learning models that improve customer interactions in call centers. You will work closely with a team of engineers and data scientists to build robust AI solutions that leverage natural language processing and data analytics.
Your day-to-day responsibilities will include: • Designing and developing AI models for voice recognition and transcription • Analyzing call data to extract insights and improve service quality • Collaborating with cross-functional teams to integrate AI solutions into existing systems • Staying updated with the latest advancements in AI and machine learning technologies.
This position is ideal for someone with at least five years of experience in machine learning and a strong understanding of natural language processing. You should be comfortable working with large datasets and have proficiency in programming languages such as Python. A background in call center technologies is a plus but not mandatory.
If you are passionate about AI and want to contribute to innovative solutions in the call center space, this role at Sabenza IT could be a great fit for you.
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