Join a growing IT services provider as an IT Support Engineer. You'll be responsible for providing both remote and onsite support to clients, ensuring their systems run smoothly. This role is ideal for someone with solid IT support experience and a proactive approach to problem-solving.
As an IT Support Engineer at a growing IT services provider, you will play a crucial role in ensuring that clients receive top-notch support for their IT needs. Your day-to-day responsibilities will involve providing both remote and onsite assistance, managing Microsoft 365 environments, and maintaining servers and network infrastructure. You will also assist with cloud projects and proactively monitor client systems to troubleshoot any issues that arise.
The ideal candidate will have at least four years of experience in IT support, preferably with a background in an outsourced IT or Managed Service Provider (MSP) setting. You should be comfortable working with Windows Server environments and have experience supporting hosting environments like WHM/cPanel. Your ability to work independently and as part of a team will be essential, especially when participating in occasional after-hours support.
This role suits someone who is proactive, enjoys problem-solving, and has a strong technical background. If you are looking to grow your career in a supportive and client-focused environment, this position could be a great fit for you. Key requirements include solid IT support experience, familiarity with Microsoft 365, and a knack for troubleshooting technical issues.
You'll be taken to the original listing on PNet to apply.