As a Senior Desktop & Office 365 Engineer, you'll be essential in providing technical support to clients. Your expertise in Office 365 and desktop environments will help ensure smooth operations and user satisfaction.
ICTENGAGE PTY LTD is looking for a Senior Desktop & Office 365 Engineer to join their team in Gqeberha. In this role, you will be responsible for providing technical support to clients, focusing on Office 365 and desktop environments. Your day-to-day tasks will involve troubleshooting various technical issues, conducting regular patch management, and ensuring that hardware is functioning optimally.
You will work closely with clients to resolve their technical problems, which may include software installations, updates, and general IT support. Your role will also involve managing antivirus updates and utilizing remote monitoring and management (RMM) tools to keep systems secure and up to date.
This position is ideal for someone with a strong background in IT support and engineering, particularly with 4-5 years of experience in a similar role. A diploma in IT support services is essential, along with a solid understanding of Office 365 and desktop support. If you enjoy solving problems and helping others with their technical needs, this could be the perfect fit for you.
You'll be taken to the original listing on PNet to apply.