Join Sabenza IT as a Senior AI Engineer focusing on Voice AI and IVR systems. This role is perfect for someone with a strong background in machine learning and natural language processing, looking to make an impact in the call center industry.
Sabenza IT is on the lookout for a Senior AI Engineer to enhance their Voice AI and IVR systems. This role involves developing advanced machine learning models and natural language processing solutions to improve customer interactions in call centers. You will be part of a team that values innovation and is dedicated to leveraging AI to transform the customer experience.
In your day-to-day work, you will be responsible for building and optimizing AI models that analyze and transcribe customer calls. You will work closely with data scientists and software developers to create pipelines that ensure accurate data processing and analysis. Your expertise in machine learning will be crucial in developing solutions that can understand and respond to customer inquiries effectively.
Key responsibilities include: • Designing and implementing machine learning algorithms for voice recognition and analysis • Collaborating with cross-functional teams to integrate AI solutions into existing systems • Conducting research to stay updated on the latest advancements in AI and NLP • Testing and validating models to ensure high performance and reliability
This role is ideal for someone with at least five years of experience in machine learning and a strong understanding of natural language processing. If you are passionate about AI and want to work in a fast-paced environment that encourages innovation, this position could be a great fit for you.
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