Join a dynamic IT team as an IT Support Technician, where you'll provide essential technical support both remotely and on-site. This role is perfect for someone who enjoys solving problems and has a passion for technology.
As an IT Support Technician at a well-established IT Services and Solutions company, you'll play a crucial role in ensuring that clients receive reliable technical support. Your day-to-day tasks will involve troubleshooting hardware and software issues, managing networks, and providing support for Windows environments. You'll also be responsible for administering Microsoft 365 and maintaining Windows 11 workstations and Windows Server environments.
In this role, you will log, prioritize, and resolve support tickets, ensuring clear communication and updates to clients. You'll work closely with a team that values collaboration and hands-on problem-solving. This position is ideal for someone who enjoys working in a fast-paced environment and has a knack for technology.
Key responsibilities include: • Troubleshooting hardware and software issues • Managing networks, particularly UniFi/Ubiquiti • Supporting Windows environments • Administering Microsoft 365 • Logging and resolving support tickets
To succeed in this role, you should have relevant IT certifications such as CompTIA A+ or Network+, along with experience in managed services or local SME support. If you're looking to grow your skills in a supportive environment, this position could be a great fit for you.
You'll be taken to the original listing on PNet to apply.