As a Technical Coordinator/Technician, you'll play a vital role in providing IT support and coordinating services. This position is ideal for someone who enjoys helping customers and solving technical issues.
In this role, you will provide essential technical support and service coordination for customers. Your day-to-day tasks will involve troubleshooting IT issues, assisting with after-sales support, and ensuring that customer needs are met efficiently. Strong communication skills will be key as you interact with clients and help them resolve their technical challenges.
You will be responsible for: • Offering technical assistance to customers • Coordinating service requests and ensuring timely follow-up • Maintaining records of customer interactions and technical issues • Utilizing Microsoft Excel to track and manage data related to support requests
This position is well-suited for individuals who have a passion for technology and enjoy working in a customer-focused environment. If you have experience in IT support or technical coordination and are comfortable using Excel, you will thrive in this role. A valid driver's license and access to a vehicle are preferred, as they may be necessary for certain tasks.
You'll be taken to the original listing on CareerJet to apply.