Join a dynamic team as a First Line IT Engineer in Cape Town. This role is perfect for those who enjoy troubleshooting and providing support in a fast-paced environment.
As a First Line IT Engineer, you will be part of a vibrant technology team in Cape Town. Your main responsibility will be to provide first line IT support, helping users troubleshoot their issues and ensuring smooth operations. This role is ideal for someone who thrives in a fast-paced environment and enjoys solving problems on the spot.
In your day-to-day work, you will manage support tickets, responding to user queries and resolving technical issues efficiently. You will be the first point of contact for IT-related problems, so strong communication skills and a customer-focused attitude are essential.
Key responsibilities include: • Providing first line IT support to users • Troubleshooting hardware and software issues • Managing and prioritizing support tickets
While a relevant IT qualification is advantageous, your hands-on experience and ability to learn quickly will be highly valued. This position is entry-level friendly, making it a great opportunity for those looking to kickstart their IT career.
You'll be taken to the original listing on PNet to apply.