Join a supportive team as an IT Support Technician, where you'll be the go-to person for tech issues. This role is perfect for someone who enjoys helping others and solving problems.
Fouche & Co Recruitment is looking for an IT Technical Support Agent to join their team in Hillcrest, KwaZulu-Natal. In this role, you will be the first point of contact for IT support queries, assisting both local and international users. Your main tasks will involve troubleshooting technical issues remotely and occasionally providing on-site support when needed.
You will work closely with a small, dedicated team, which means you'll have the opportunity to learn from experienced colleagues while also contributing your own skills. The ideal candidate should have strong communication skills and a knack for problem-solving, as you'll be helping users resolve their IT challenges efficiently.
Key responsibilities include: • Responding to IT support requests via phone, email, or ticketing system • Diagnosing and troubleshooting hardware and software issues • Providing remote support and guidance to users • Occasionally visiting on-site locations to resolve technical problems
This role is suitable for someone who is eager to start their career in IT support and enjoys working in a collaborative environment. If you have a passion for technology and helping others, this position could be a great fit for you.
You'll be taken to the original listing on CareerJet to apply.