As an IT Technician at North-West University, you'll play a crucial role in maintaining and supporting the university's IT infrastructure. This position is ideal for someone who enjoys problem-solving and helping others with their tech needs.
North-West University is looking for an IT Technician to help maintain and support its IT infrastructure. In this role, you'll be responsible for installing, supporting, and ensuring the availability of IT systems for users and stakeholders. Your work will directly impact the university's ability to function smoothly, making your role vital to the organization.
On a day-to-day basis, you'll monitor and report on the maintenance of both 3rd party systems and physical infrastructure. You'll also provide IT standby services and escalate complex issues to the appropriate support teams for rapid resolution. Keeping IT documentation up to date is another key responsibility, ensuring that all processes and guidelines are followed.
This position is well-suited for someone who enjoys working in a supportive environment and has a knack for problem-solving. Strong communication skills are essential, as you'll be advising users on IT policies and procedures. While experience is a plus, this role is entry-level friendly, making it a great opportunity for recent graduates or those looking to start their career in IT support.
To succeed in this role, you should have a solid understanding of IT infrastructure installation and maintenance, along with the ability to communicate effectively with users. Familiarity with Occupational Health and Safety Standards and experience with 3rd party systems would be beneficial but are not mandatory.
You'll be taken to the original listing on PNet to apply.